In the event that goods need to be returned, the following conditions apply:

All goods to be returned within 14 days of delivery.

Items should remain intact with no seals or cellophane broken.

A full refund will be given where the product is deemed to be faulty including postage costs, assuming an exchange item is not required. If an exchange item is required a new item will be dispatched on return of the original product, and all postage costs will be refunded.

To contact us regarding a returns issue please use any of the following:

E-mail:    sales@gorgeouslocks.co.uk

Tel:        01455 445205

When packaging the item please ensure it is done with care as goods can not be accepted due to delivery damage. Please enclose your original sale invoice. Postal insurance is recommended.

All returns should be labelled as follows:

gorgeouslocks returns
160 High Street
Earl Shilton
Leicestershire
LE9 7LQ

Please allow 7 working days for your parcel to be recieved and processed.